Why is my birthday reward missing?

Please check to be sure your birthday is saved in the Profile section of your account at least 5 days prior to your special day and a reward will automatically be added.


To add your birthday to your account follow the steps below.


On the Chopt App or Website:

1. Sign into your account

2. Go to the 'Account Details' section

3. Update your birthday

4. Select 'Save'

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